FAQ

At the moment we don't. Please sign up to our newsletter if you'd like to be updated when we open international orders.

- We currently accept Cash On Delivery (COD) and Bank Transfers.
- For Bank Transfers, please settle your payment 3 days after placing your orders. Email your proof of payment and order number to juanbalikbayaninc@gmail.com, or reply to the confirmation text/email you receive from us within 24-48 hours.

We use Airspeed in Luzon, and CargoKing in Visayas and Mindanao.

100php for orders within Metro Manila, and 150php for orders outside Metro Manila. Shipping fee is subject to change depending on the size and quantity of your order.

Yes. We will text or email you a tracking number and instructions on how to track your packages.

Orders can be cancelled within 24 hours of placement. For Bank transfers made within 24 hours, please email us using the refund form.

Please click here to read our Refund Policy.